Saturday, September 29, 2012

So You Wanna Be a Good Listener?

Deep listening requires us to listen without thinking about what's my next point, or want to prove my own point. We need to see what we have in common and build from there. We need to hear each other's stories and what is important to each of us.
 - Marilyn Taylor, Ph.D.
 
 

 
 
You know, there are many ways to “help” in this world.  Aside from the humorous and obvious example in our first video, there are many valuable ways in which we experience SUCCESS. Whether it is in academics, sports, volunteer activities, the work world, or personal  relationships , there is a   common key to success: LISTENING.
 
WHY IS LISTENING SO IMPORTANT AND WHAT DOES GOOD LISTENING LOOK LIKE? 
1.       We listen for meaning.
2.       We listen for another person/s intent.
3.       We listen for understanding the context or environment we are in.
4.       We listen to learn.
5.       We listen in order to get another person’s perspective.
6.       Listening contributes to successful relationships.
7.       Listening helps us to connect with other people in our world.
8.       Not listening prevents us from recognizing what is important to another person.
9.       When we listen, we understand.  When we understand, we can contribute.
 
SUCCESSFUL LISTENING LOOKS LIKE THIS:
1.       Listen to learn something.
2.       Suspend your judgment or tendency to evaluate:  your goal is to understand the other person’s message.
3.       Maintain eye contact.
4.       Lean forward to show interest.
5.       Avoid making assumptions or predictions about what you will hear or see.
6.       Put yourself in the other person’s place.
7.       Above all, be open.
 
Listening is like fishing. You know when fishing season opens, you may go to the lake or stream hoping to   catch a big trout. Perhaps the lake will be stocked with kokanee salmon.  When you get a bite on the line and spot the biggest kokanee you have ever seen, are you going to keep it or throw it back and keep fishing for that big trout?  Being open to your options seems like a better decision, doesn’t it? - JoAnn Dobecki Shopbell
 
 
 

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