Deep listening requires us to listen without thinking about what's my next point, or want to prove my own point. We need to see what we have in common and build from there. We need to hear each other's stories and what is important to each of us.
- Marilyn Taylor, Ph.D.
You know, there are many ways to “help” in this world. Aside from the humorous and obvious example
in our first video, there are many valuable ways in which we experience
SUCCESS. Whether it is in academics, sports, volunteer activities, the work
world, or personal relationships , there
is a common key to success: LISTENING.
WHY IS LISTENING SO IMPORTANT AND WHAT DOES GOOD LISTENING
LOOK LIKE?
1. We listen for meaning.
2. We listen for another person/s intent.
3. We listen for understanding the
context or environment we are in.
4. We listen to learn.
5. We listen in order to get another
person’s perspective.
6. Listening contributes to successful
relationships.
7. Listening helps us to connect with
other people in our world.
8. Not listening prevents us from
recognizing what is important to another person.
SUCCESSFUL LISTENING LOOKS LIKE THIS:
1.
Listen
to learn something.
2.
Suspend
your judgment or tendency to evaluate: your goal is to understand the other person’s
message.
3.
Maintain
eye contact.
4.
Lean
forward to show interest.
5.
Avoid
making assumptions or predictions about what you will hear or see.
6.
Put
yourself in the other person’s place.
7.
Above
all, be open.
Listening is like fishing. You know when fishing season
opens, you may go to the lake or stream hoping to catch a big trout. Perhaps the lake will be
stocked with kokanee salmon. When you
get a bite on the line and spot the biggest kokanee you have ever seen, are you
going to keep it or throw it back and keep fishing for that big trout? Being open to your options seems like a
better decision, doesn’t it? - JoAnn Dobecki Shopbell


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